FAQs

FAQs

How do I wear a face mask correctly?

• Ensure the mask goes up to the bridge of your nose and all the way down under your chin
• Tighten the loops so it's snug around your face
• Use the ear loops to take the mask off

Is the Carrington Mask medical grade?

This is not a medical grade product, and doesn't replace recommended measures to stop the community spread of any viruses including social distancing, washing your hands, and refraining from touching your face.

Is the coating in the mask safe to wear next to the skin?

The treatment applied to the fabric uses 100% cosmetic grade ingredients, is non-toxic, non-sensitizing, non-irritant and hypoallergenic.

Are your products suitable for children?

No, our products are specifically designed for adults.

Can I wash my mask in the washing machine, if so how many times and at which temperature?

Yes, the Carrington Mask withstands 30 gentle washes at 60°C after which can still be used as an untreated face covering. More details here.

How does the antiviral treatment in the fabric work?

The silver ion technology used attacks bacteria and viruses. Find out more about the technology and watch the video on how it works here.

Who is Carrington Textiles?

Carrington Textiles is the biggest UK manufacturer of workwear fabrics, producing over 55 million metres of specialised fabrics and exporting to over 80 countries. Find out more about the company here.

When is my mask going to be delivered?

The delivery of your product depends on the shipping option you chose at checkout. Please check your order confirmation for more details. You can see our delivery charges here.

If you have any other questions related to this product please email shop@carrington.co.uk.